Effective Date: 15 May 2026
Last Updated: 15 May 2026
Welcome to Made In Hongkong (“we”, “our”, or “us”), accessible at https://made-in-hongkong.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, and other contact details you voluntarily provide (e.g., via contact forms or newsletter sign-up).
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, collected automatically via cookies and analytics tools.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyse site traffic.
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our website
- Respond to your enquiries and provide customer support
- Send newsletters or marketing communications (with your consent)
- Analyse usage trends to enhance user experience
- Comply with legal obligations
- Display relevant advertisements via Google AdSense and similar platforms
3. Legal Basis for Processing (UK & EU Users)
For users in the United Kingdom and European Union, we process your personal data under the following legal bases as defined by the UK GDPR and EU GDPR:
- Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., marketing emails, cookies).
- Legitimate Interests: Where it is necessary for our legitimate business interests, such as improving our website and services.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Contract: Where processing is necessary to perform a contract with you.
4. Cookies Policy
Our website uses cookies to provide you with a better experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Google Analytics to understand how visitors interact with our site.
- Advertising Cookies: Google AdSense to display personalised ads.
You can manage or disable cookies through your browser settings at any time. For more information on how Google uses data, please visit: https://policies.google.com/privacy.
5. Third-Party Services
We may share your information with trusted third parties, including:
- Google Analytics – for website traffic analysis
- Google AdSense – for advertising services
- WooCommerce / Payment Processors – for processing transactions securely
- WPForms – for contact form submissions
- Hosting Providers – for server infrastructure
These third parties are bound by their own privacy policies and data protection regulations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Analytics data is typically retained for 26 months.
7. Your Rights
UK & EU Users (GDPR / UK GDPR)
You have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at: [email protected]
You also have the right to lodge a complaint with your local supervisory authority:
- UK: Information Commissioner’s Office (ICO) – ico.org.uk
- EU: Your national data protection authority (e.g., CNIL in France, BfDI in Germany)
US Users – California (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request deletion of personal information we have collected from you.
- Right to Opt-Out: Opt out of the sale or sharing of your personal information. We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Limit Use of Sensitive Information: Limit the use of sensitive personal information.
To submit a request, please contact us at: [email protected]
Other US States
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other US states with applicable privacy laws may also have rights similar to those listed above. Please contact us to exercise your rights.
8. Children’s Privacy
Our website is not directed to children under the age of 13 (or 16 in the EU/UK where applicable). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
9. International Data Transfers
As an international website, your information may be transferred to and processed in countries other than your country of residence, including Hong Kong, the United Kingdom, and the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable law, including Standard Contractual Clauses (SCCs) where required under GDPR.
10. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to protect data in transit. However, no method of transmission over the Internet is 100% secure.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Made In Hongkong
Website: https://made-in-hongkong.com
Email: [email protected]